For very important matters, we prefer a phone call. Our number is 505-392-1177 and office hours are 8:00 am to 5:00 pm Mountain Time, Monday through Friday, except for Federal holidays and other rare days with special events. We can solve most problems, including signing up a new member, renewing an existing member, changing addresses, etc. while the caller is still on the phone.
For those members or visitors who wish to communicate with the staff via e-mail, the following list of "frequently asked questions" will help you contact the particular person best able to handle each issue.
For those members only who wish to contact their SSA Regional Director please click here.
Important note:
Please understand that the staff in Hobbs receives an incredible amount of e-mail. While our spam blockers are turned down very low so to not block legitimate e-mail, this results in our receiving considerable spam. It is a significant job to separate the "wheat from the chaff." So, if you communicate with the staff via e-mail and do not get a reply within 48 hours, please call us. Our lack of response probably means we did not receive your message.
Questions, more information and contacts:
| General Membership | ||
| How do I join the SSA? | ||
| How do I change my membership address? | ||
| I didn't receive SOARING last month. Who do I talk to? | ||
| I want to renew my membership. Who do I contact? | ||
| How do I check when my membership is up for renewal? | ||
| How do I obtain back issues of Soaring magazine? | ||
| How do I obtain help with a Business Membership? | ||
| Chapter Membership | ||
| How do I check on my membership status with my soaring Chapter? | ||
| When is my chapter renewal scheduled? | ||
| How do I pro-rate membership dues so that a new Chapter member has the same renewal date as the rest of the group? | ||
| Media | ||
| Who do I contact to obtain information about the sport of soaring? | ||
| What SSA staff person receives a press release? | ||
| Development | ||
| I want to make a donation to the Eagle Fund campaign. Who do I contact? | ||
| How do I go about bequeathing funds to SSA in my will? | ||
| How do I participate in the "One More to Soar" Program? | ||
| How do I go about setting up a booth at a local event in order to promote soaring? | ||
| How can I obtain soaring promotional materials? | ||
| Merchandise | ||
| How do I order merchandise from SSA? | ||
| Who do I contact to check on a previously placed merchandise order? | ||
| Instructing | ||
| How do I get information about the SSA Instructor program? | ||
| How do I get information about the SSA Master Instructor program? | ||
| Contests | ||
| How do I obtain a contest ID number? | ||
| How do I change a contest ID number? | ||
| What contest ID numbers are available today? | ||
| How do I arrange to have a contest sanctioned? | ||
| Advertising in SOARING Magazine | ||
| How do I place a display ad in SOARING Magazine? | ||
| How do I place classified ad in SOARING magazine? | ||
| How do I cancel an ad? | ||
| What are the rates for On-line and SOARING magazine advertisements? | ||
| SOARING Magazine | ||
| How do I submit a news item or a letter to the editor of SOARING magazine? | ||
| How do I submit a photograph for use in either SOARING magazine, the SSA Calendar, or the SSA web site? | ||
| How do I submit an article to Soaring magazine? | ||
| SSA Website | ||
| I've forgotten my login name or password. Who should I contact? | ||
| How do I report a broken link or other SSA web site problem? | ||
| How do I submit a news item or 'Final Glide' notice for the web site? | ||
| I have a suggestion for web site improvement, or new feature. Who should I send it to? | ||
| Annual Convention | ||
| I want to find out about attending or participating in the SSA annual convention? | ||
| General | ||
| I have a suggestion for improvement of our Society. Who should I send it to? | ||
| How do I lodge a complaint concerning the SSA? | ||
| How do I send an e-mail to the Executive Director? | ||
| All Other | ||
| I have an issue that is not covered by any of the above questions. Who should I send it to? | ||